Privacy Policy
Introduction
This Privacy Policy outlines how Signal Expert Global LLP (the “Company,” “we,” “our,” or “us”) collects, uses, and protects your personal information in compliance with applicable data protection laws and regulations, including those set by the relevant authorities. By using our services, you agree to the collection and use of information as described in this policy. Our Privacy Policy is reviewed and updated regularly to ensure compliance with data protection laws and privacy regulations.
Signal Expert Global LLP
Signal Expert Global LLP, with Identification Number AAY-9147, is incorporated under the Ministry of Corporate Affairs, Government of India. Our registered address is D-1 HIG Colony, Behind Shopping Complex, AB Road, Indore, Madhya Pradesh, 452001, India. The company is also registered with the Directorate General of Foreign Trade (DGFT) and holds an Export Import License with IEC No. AEOFS3207F. Additionally, we are a member of the International Trade Council.
1. Information Collection :
We collect personal information that you provide when registering for our services, including but not limited to your name, email address, phone number, and payment information. We may also collect technical information related to your use of our website or services, such as IP addresses, browser types, and device information.
2. Use of Information :
We use the information we collect to provide and improve our services, which include forex and commodities advisory, live research calls, and other related services. Your information may also be used for customer support, marketing communications (with your consent), and ensuring compliance with legal obligations.
3. Data Security :
We implement reasonable measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.
4. Third-Party Disclosure :We do not sell, rent, or trade your personal information to third parties. We may share your data with service providers who assist in the operation of our business, such as payment processors or analytics providers, but only as necessary for the provision of services. These third parties are required to protect your data in line with our Privacy Policy.
5. Cookies and Tracking Technologies :We may use cookies to enhance your user experience and analyze how our website is used. You can adjust your browser settings to disable cookies; however, some features of our website may not function properly if cookies are disabled.
6. Investigations or Dispute Resolution :
We may need to use personal information collected from you to investigate issues or settle disputes. This is done because it is in our legitimate interests to ensure that issues and disputes are resolved in a timely and efficient manner.
7. Compliance with Laws and Regulatory Requirements :We may need to use your personal information to comply with applicable laws, court orders, or other judicial processes, or the requirements of any regulatory authorities. This is not only to comply with our legal obligations but also because it may be in our legitimate interest to do so.
8. Internal Business and Record Keeping :
We may use your personal information for internal business purposes, research, and record-keeping. This processing is in our legitimate interest and required to comply with our legal obligations. This may include any communications we have with you regarding the services and products we provide.
9. Legal Notifications :
We may need to send you legal notifications, such as changes to the terms or features of our products or services. We need to process your personal information to send you these legal notifications. You will continue to receive this information from us even if you choose not to receive direct marketing communications.
10. Physical Security :
If you enter any of our premises, we may record your image on our CCTV for security reasons. We may also keep a record of individuals who enter our premises. This is done to maintain a safe and secure working environment and is in our legitimate interest.
11. Rectification :
We take reasonable steps to ensure that your personal information remains accurate, complete, and up-to-date. If the personal information we hold about you is inaccurate or incomplete, you are entitled to have it rectified. If we have disclosed your personal information to others, we will notify them of the rectification where possible. You may update your personal information by emailing us at info@signalexpertglobal.com. In some cases, we may require supporting documentation for verification purposes. Please note that rectification requests may take 4-5 working days to process.
12. Legal Disclaimer :
Signal Expert Global LLP may disclose your personally identifiable information if required by law or regulation, or if we believe disclosure is necessary to protect our rights or to comply with judicial processes, court orders, or regulatory requirements. The Company is not liable for any misuse or loss of personal information that is beyond our control, including those arising from the misuse or misplacement of passwords, unauthorized access, or negligence on your part or a third party authorized by you.
13. Your Rights :
You have the right to access, correct, or delete your personal information at any time. If you wish to exercise these rights, please contact us directly. If you have any questions or concerns regarding this Privacy Policy, please email us at info@signalexpertglobal.com.
Changes to This Policy
We may update this Privacy Policy periodically or as required by law. Any changes will be posted on this page, and the date of the last update will be reflected at the bottom of this policy. We encourage you to review this policy regularly.